Orders
Can I change or cancel an order?
If it has not been dispatched yet, yes — contact us with the order number as soon as possible. Once it is with the carrier we cannot intercept it, but you can still return it under the 30-day policy.
Do I get a tracking number?
Yes. Every order ships tracked and you receive a link by email at dispatch.
Shipping
How long does delivery take?
1–2 business days to dispatch, then typically 3–7 business days in transit within the US.
Do you ship outside the United States?
Not currently. We ship to US addresses only.
Products
Are your supplements third-party tested?
We only list supplements whose manufacturers publish testing and sourcing information. Where a certificate of analysis exists, it is referenced on the product page.
What if a product is out of stock?
You can still order most items, and we dispatch as soon as stock lands. If an item will be delayed beyond a few days we contact you and offer a refund or a substitute.
Returns and payments
What is your return window?
30 days from delivery for unused items in original packaging. Opened consumables cannot be returned for hygiene reasons.
Which payment methods do you accept?
All major cards, plus Shop Pay, Apple Pay and Google Pay at checkout.
Is checkout secure?
Yes. Payment is handled by Shopify's checkout — card details never touch our servers.